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Returns & exchanges
Exchanges
We accept exchanges within 7 days of delivery on unworn pieces with the tags still attached. Because every piece is cut to order, we exchange for a different size rather than refund.
Faulty pieces
If something arrives damaged or is not what you ordered, send us a photo within 48 hours and we will replace it or refund you in full, including delivery.
What we cannot take back
- Pieces that have been worn, washed or altered
- Sale pieces and gift cards
- Anything returned after the 7-day window
Starting an exchange
Message us on WhatsApp with your order reference and the size you need instead.